Lighting & Visual Equipment Hire Manchester

Hire Terms & Conditions

For the purposes of these conditions,” The Company” shall be deemed to refer to “SPL Audio Services” and the “Customer” to any company, partnership or individual who shall enter into any hire agreement with “SPL Audio Services” which under the terms of English Law might be defined as a Contract.

All equipment hired remains the property of the Company.

Hire charges are based on the period of the contract irrespective of whether or not the equipment is in use.

A security deposit may be required upon payment or collection of the hired equipment, this shall be returned to the Customer upon return of the hired equipment, where the hired equipment is in the same working and cosmetic condition as when collected.

All equipment should be returned by the return by date, unless agreed by both parties, failure to do so will result in additional daily charges.

Hire commences upon collection or delivery to the Customer and ceases upon return to the Company. Equipment is not regarded as returned to the Company until it is checked and inspected by an authorised member of the Company’s staff and formal receipt issued on behalf of the Company.

Equipment hired will be entirely at the Customer’s risk during the hire period and the Customer will be responsible for any loss or damage thereto howsoever arising.

All equipment hired should be returned by the due date, failure to do so will result in additional charges to the Customer, normally the daily hire rate. Where the said equipment has not been returned by the due date and has been ordered by a third party, the Customer shall be deemed responsible for any charges incurred by the Company to provide the equipment to the third party.

Any hire of equipment for a period over 28 days is deemed a long term contract, where a deposit of, the equivalent of two months hire is required.

All monies owed for long term contracts should be paid for, prior to or no later than the 1st of each month by whichever method agreed by both parties.

Long term contracts are continuous and will automatically roll on to the following month, unless the Company has cancelled the contract due to Customer breaches or the Customer has given 30 days written notice of cancellation by letter or other mail to the Company.

Any missed payments, shall be taken from the deposit paid by the Customer, late payments and missed payments are deemed to be in breach of contract and may result in termination of the said contract and removal of the equipment from the Customer’s premises.

Any mechanical failure of the equipment due to a manufacturers fault and not misuse will be replaced or exchanged by the Company at no extra charge to the Customer, providing there are no outstanding monies owed, however the Company do not accept any responsibility for any damage or loss of earnings arising from a manufacturer’s fault.

All long term hire contracts are strictly as is. For however long the contract is for, the equipment shall always belong to the Company, unless an arrangement has been made in writing transferring ownership from the Company to the Customer, where a bill of sale shall be provided.

Any equipment provided on a long term contract may be upgraded or replaced after a minimum period of 12 months hire if required or at the request of the Customer, on a like for like basis or an upgrade, which may increase the monthly fee.

The Customer undertakes responsibility for insuring equipment against “all risks” to full replacement value. Any loss or damage to the equipment is to be reimbursed to the Company by the Customer to the full replacement value thereof.

The Customer will be responsible for ensuring that any relevant regulations or statutory provisions governing, or relating to, the use of the hired equipment are complied with during the period of the hire. The Company in no way assumes liability for the consequences of any non-compliance with such regulations, rules or statutory provisions.

Equipment will be supplied to the Customer in normal working order, the Company’s liability for any defect, or failure of the equipment hired is limited to the rectification of any defect or failure arising from normal usage.

The Customer undertakes to ensure the Company’s equipment shall not be used for any purposes beyond its capacity or any manner likely to result in undue deterioration of the equipment.

The Company cannot be responsible for any injuries to the personnel or damage to the property consequential to and arising from any incorrect use of the equipment by the Customer or by any other person, whether or not authorised by the Customer, during the period of hire.

Where the Customer has erected equipment or modified a structure supplied by the Company, the Company will not be responsible for injuries to personnel or damage to property consequential to, or arising from this structure.

Equipment hired must not be altered by the Customer or modified in any way. In particular, cables must not be cut and plugs and sockets must not be rewired by the Customer. Any equipment found to have been modified in any way altered and any cables or components found to be have been damaged by cutting or attempts at modification will be charged at the full replacement value upon return.

Any damage to, failure of, or defect in any hired equipment must be notified to the Company within 2 hours of its occurrence, either by telephone call or email and confirmed in writing within three days of initial notification. In the absence of such notification the Customer will be charged with the cost of repair or replacement.

The Customer will be responsible for advising the Company as to the location of the hired equipment during the period of hire, and of any changes in such location.

No equipment hired from the Company may be taken outside the mainland of Great Britain, either for any offshore island or to any foreign country without the written consent of the Company. If permission is granted then it is the Customer’s responsibility for any taxes or charges issued under foreign law.
It is an express condition of the hire that the Customer shall not offer for the hire to any third party or parties any equipment which is the property of the Company, without written consent of the of the Company. Any equipment sub-hired by the Customer is still the responsibility of the Customer, not any third parties.

If agreed hire charges are not paid on the due date then the Company will reserve the right to repossess the hired items and will not be liable for any damage or loss which may be suffered by the Customer as a consequence of such repossession.

In the event of the equipment ordered not being available through circumstances beyond the control of the Company, the Company reserves the right to substitute equipment of similar or higher quality for all or part of the hire.
No information or data contained in any of the Company’s catalogues or price lists shall deemed to constitute any part of a contract of hire, such information being for the purpose of general description only.

Before issuing any equipment for hire, the Company may require a deposit from the Customer which may be any sum up to the full replacement cost of the equipment hired. Similarly the Company may, at its discretion require payment of the full hire charge in advance.

The Customer agrees to pay the full replacement value of the said hired equipment in the event of any theft or damage beyond repair to the hire items, irrespective of whether the Customer or a representative of the Customer is present at the time of incident.

Terms and Conditions of Cancellation

A contract shall be deemed as a written or verbal confirmation of order, or of any monies being paid to the Company for a specific date, period or item of equipment.

Hire charges are based on the period of the contract irrespective of whether or not the equipment has been used.

Any payment made by the Customer in the form of a deposit to book any equipment is non refundable upon cancellation of any contract unless more than 30 days notice is given.

The Customer, upon providing written or verbal confirmation of hire or by payment of any monies, in the form of a deposit, shall be liable to the following cancellation payment structure:

30 days or more notice, no charge will be made.

14 to 30 days, 25% of the agreed fee shall be paid.

2 days to 14 days 50% of the agreed fee shall be paid.

Less than 48 hours notice given, the full agreed fee shall be paid.

Terms and Conditions of repair

Due to the timescale required to establish faults and repairs The Company will charge an initial inspection fee of £10 to check any item of equipment. The Company will then offer The Customer a quotation for any repair work. Should The Customer wish to proceed with the repair work, the inspection fee will be deducted from the final amount. The inspection fee is non refundable should The Customer decide not to proceed with the quotation.

The Company offers a 30 day warranty on repaired equipment relating to the work carried out by The Company. Any failures to the repairs in this period will be rectified free of charge. This does not cover new faults.

The Company will not be held responsible for any other faults which may arise due to any repairs carried out by The Company. The Company will not be responsible for any issues with repair work due to misuse of the equipment or by using the equipment beyond its capability.

Any repaired items should be collected and fully paid for within 10 days from completion and notification, unless otherwise agreed with The Company. Repaired items will not be returned until payment has been received in full, including any storage fees.. Any equipment not collected after 14 days will incur a storage charge of 25 pence per day.

Any repaired equipment or equipment left for quotations will only be kept for 60 days. The Company reserve the right to sell any equipment left over this timescale to reimburse any costs that are outstanding. The Company shall assume that equipment left over this 60 day period has been abandoned by The Customer for disposal by The Company.

Copyright SPL Audio services/Compactdiscohire January 2020

Call us on 0161 962 5151 or 07788 725726 to discuss your requirements.